For three years I thought saying "What?" was less embarrassing than wearing one. I was keeping score wrong.
A retired electrician from Wilkes-Barre spent three years protecting his pride at a card table on Thursday nights. What the other men were actually seeing had nothing to do with his ears.
Photo supplied by the author.
Nobody ever sat me down and asked me to choose.
But I made a choice anyway, every day, for about three years. And I want to lay it out for you exactly the way I had it in my head, because I suspect you’re running the same numbers right now.
On one side: wear a hearing aid. Everybody sees it. Everybody knows. I’m the old guy now.
On the other side: say “what?” once in a while. Mildly annoying. People get over it.
Put like that, it isn’t even close.
My name is Frank. I’m 71. I pulled wire in Wilkes-Barre, Pennsylvania for thirty-four years, mostly commercial.
And I ran that comparison in my head probably a thousand times, and I won it every single time.
I just never once checked what the other side was actually costing me.
Thursday nights
There’s a card game at the fire hall on Thursdays. Same one since 2003. Six of us at the start, four of us now, which tells you something about being 71.
Twenty-two years, roughly. That’s a lot of Thursdays.
My partner most of that time was a fellow named Denny. Retired from the county. We weren’t good, exactly. We were used to each other, which in cards is most of the way there.
Here’s what a card table does to you when your ears are going.
It’s not one voice. It’s four men talking across each other in a room with a concrete floor and a cooler running in the corner. Everything comes at you as one sound.
So you develop the system.
You laugh when the table laughs. You watch faces and answer the shape of the sentence instead of the words in it. You get very good at “yeah, that’s about right,” which fits almost anywhere.
And you get away with it. That’s what nobody tells you. You get away with it for years.
The night the arithmetic showed up
Denny called a bid across the table and I misheard it.
I played the hand the way I thought he’d called it. It wasn’t close. We went down hard, and it was the kind of mistake you don’t make after twenty-two years with the same partner.
He didn’t say anything. Denny never did.
Three weeks later he was sitting across from Walt instead of me.
Nobody announced it. There was no conversation. The chairs just changed, the way chairs do.
I told myself it was nothing. Guys move around.
Then in the spring my son asked my wife Roseanne — not me, her — whether he ought to be worried about me driving at night.
That one I didn’t have an answer for.
Because I understood right then what my three years of clever arithmetic had actually purchased.
I thought I was buying: nobody knows I’m hard of hearing.
What I was actually buying: everybody thinks something is going wrong with Frank.
Here’s what I had backwards, and it’s mechanical
I want to explain this part properly, because when somebody finally explained it to me it changed how I understood the whole three years.
I wasn’t hearing quieter. I was hearing half of every word.
Why this happens
You are not hearing less. You are hearing half of every word.
Age-related hearing loss almost never takes sound away evenly. It takes the high notes first, and leaves the low ones alone.
That one fact explains almost everything that is happening to you.
Vowels are low, long and loud. They survive. So a voice still reaches you and still sounds like a voice.
Consonants are the opposite — high, short and quiet. The s, the f, the th, the k. Those are the first to go.
And consonants are where the meaning lives.
What is actually said
Did you feed the cat this morning?
What arrives without the high notes
_i_ ooo _ee_ _e _a_ _i_ _or_i__?
You still heard something. You heard the rhythm, the tone, the fact that it was a question. You just did not get the words.
Three things follow from that, and every one of them will sound familiar.
- Everyone seems to mumble. They are not. You are receiving the part of speech that has no edges.
- The television is a fight, but music is fine. Music is mostly vowels and instruments. Dialogue is mostly consonants.
- Restaurants are the worst place on earth. Background noise is low-pitched, so it covers what is left of the voice.
This is also why the guessing starts. If you miss the opening consonants of a sentence, you lose the subject — and you spend the rest of it trying to work out what the sentence was about.
And from the outside, that does not look like a hearing problem. It looks like something else entirely.
That’s the whole thing. It isn’t volume. If it were volume I’d have noticed years earlier and so would you.
You lose the consonants — the sharp little ones, the s, the f, the th, the k. Those are where the meaning sits. The vowels keep coming through fine, so the voice still sounds like a voice and you still catch the tone and the rhythm.
So you hear a man say something, you know he said something, you know roughly how he felt about it — and you have no idea what it was.
And then you guess.
From the outside, a man who is guessing looks exactly like a man who is losing it.
That’s the trade nobody shows you when you’re doing your arithmetic. You’re not choosing between “old” and “fine.” You’re choosing between “old” and “slipping,” and slipping is the one that gets your car keys discussed in the kitchen while you’re in the other room.
So why did I wait three years anyway
I’ll give you the honest reason and not the dignified one.
I went in for the test in 2022. Booth, beeps, the whole business. Mild to moderate, both ears, worst up in the range where consonants live — which finally explained why voices were mush but the ball game was fine.
Then the paper came across the desk.
$4,600.
I’ve been on a fixed income since 2019. I sat there and ran the same math every man runs in that chair. That’s a furnace. That’s the truck I’ve been nursing. That’s most of a year of everything.
And underneath that there was a second thought that I didn’t say out loud, which was: forty-six hundred dollars to make it official that I’m old.
So I said I’d think about it.
What finally made me look again
It was the driving question. That’s what did it.
And when I did look, I did what any man who’s priced materials his whole life does. I took the number apart.
A hearing aid is a microphone, a small processor, a speaker, a battery, and a shell. That’s the list. Published industry estimates put parts and assembly in the low hundreds of dollars.
I’ll be fair, because I’ve written estimates and I know the difference between a service and a markup. Somebody tested me. Somebody would have programmed it and had me back in. That’s real work, and it has real value.
But it isn’t four thousand dollars of value. I’ve never in my life seen four thousand dollars of anything that fit in a shirt pocket.
The Clinic Tax
The suite in the medical plaza. The lease. The girl at the front desk. The commission for the fellow who slides the paper across — because in most of those places he’s paid on what he sells you, and there’s always a better model one page down.
And then I found the part that put the whole thing on the floor.
Until 2022, there was no way to buy the device by itself.
Hearing aids were regulated so they had to go through a licensed professional. The hardware came bundled with the office, no matter what. There was no version where you bought the part alone, however simple your loss was.
In October 2022, the FDA changed it. Over-the-counter hearing aids became available for adults with perceived mild to moderate loss. No prescription. No exam required. Nobody in the middle.
The device didn’t get cheaper.
It just became possible to buy it on its own.
I got my quote the same year the rule changed. Nobody in that office mentioned it. I found out three years later at my own kitchen table.
| National clinic chain, quoted price | $4,000 – $5,000 |
|---|---|
| Warehouse club hearing centre | around $1,500 |
| Drugstore over-the-counter pair | $199 – $999 |
| Parts and assembly, industry estimates | low hundreds |
Figures are the ranges commonly published for each channel, not quotes for any specific product. Your own quote will differ.
If you want to hold the current prices up against whatever you were quoted, they're listed here. Takes about a minute.
See what it costs without the roomGoes to the seller's website. We are paid a commission if you buy.
One more thing worth checking
Medicare does not cover hearing aids. It covers an exam in some cases. Not the device. Never has.
But if you have an HSA or an FSA, hearing aids are generally an eligible expense. That’s your own money, already set aside before tax. Plan rules vary — confirm with your administrator.
Mine took one phone call.
What happened at the card table
I ordered a pair direct. Came in a box to the house.
Straight talk about the first few days, because anybody who leaves this part out is working you: days one through three were unpleasant. Everything loud and close. My own boots. The refrigerator. Paper is absurd.
It settled inside a week. That’s normal, apparently — your brain’s been throwing that stuff away for years and has to work out what to keep.
They’re small. Smaller than I figured. Roseanne had to look twice and she was hunting for them.
Second Thursday after they came, I sat down at the fire hall.
Nobody said anything. Not one man at that table has ever mentioned them, and I’ve been wearing them since spring.
That’s the part I’d have never believed when I was doing my arithmetic. The thing I spent three years refusing to wear turned out to be the thing nobody can see. The thing everybody could see was me answering the wrong question.
Denny and I play together some weeks now. Not every week. Twenty-two years and then a gap doesn’t just close because you fixed the reason.
But we play, and I hear the bid, and I play the hand he actually called.
What buyers wrote
These are verified customer reviews published by Nebroo, reproduced with the reviewer's name and city as published. Nebroo states these are real customer reviews received by email and social media. We did not write them. See them at the source.
- Robert Ruggles Gering, US
★★★★★
I bought HearWell by Nebroo after my expensive hearing aids had finally wore out. I had tried several bargain aids that didn’t work well. The Nebroo brand proved to be very comfortable and works well. These are worth the low price.
- Craig McCue Melbourne, US
★★★★★
I like mine a lot. The customer service people are outstanding. I had no idea how much I was missing.
- D'Anna Fortunato Phoenix, US
★★★★★
They fit my ears perfectly and I do have some small ear canals as well. A blessing to have found them!
- Diana Ayers Kerrville, US
★★★★★
Their hearing aids are the best and super easy to use. To top it off the customer service is also great. This is my 3rd pair but only because I accidentally broke the first and lost the second. Also reasonably priced.
- Laura Barns Gering, US
★★★★★
Have had mine awhile now and I so love them. So great to hear again.
Individual results vary. These accounts describe those buyers' experiences and are not a promise of what any other person will experience.
Three things, man to man
I’m 71. A device didn’t fix my life and I’d be lying to you if I said otherwise. My knees still tell me when it’s going to rain.
One. You’re doing arithmetic right now — old versus mildly annoying. Your numbers are wrong. It was never old versus annoying. It’s old versus slipping, and you don’t get to pick which one they see.
Two. Whatever you think you’re hiding, you’re not hiding it. What people see isn’t a man with good ears. It’s a man who answers the wrong question and laughs a half-beat behind the room. My son had a word for that and the word wasn’t “deaf.”
Three. The number you were quoted isn’t the price of hearing. It’s the price of the room. Since 2022 the room is optional and almost nobody was told.
Three years I spent protecting how I looked.
Whole time, I was the only one at that table who couldn’t see me.
Where these facts come from
- U.S. Food and Drug Administration — OTC Hearing Aids: What You Should Know The rule allowing hearing aids to be sold without a prescription, effective October 2022.
- Medicare.gov — Hearing aids coverage Confirms Original Medicare does not cover hearing aids or exams for fitting them.
- IRS Publication 502 — Medical and Dental Expenses Lists hearing aids as a qualified medical expense. Plan rules vary; confirm with your administrator.